Field Healthcare Account Manager - Growth & Service

Quest Diagnostics Incorporated; Harrisburg (Dauphin County); On-site; USD 90,000 - 120,000; Full time

Job summary

Quest Diagnostics Incorporated seeks a Healthcare Provider Account Manager to drive territory growth and profitability across Harrisburg, Chambersburg, and Gettysburg. The role focuses on service resolution, account stewardship, and expanding testing solutions with physicians and health systems.

The field-based position requires building strong customer relationships, managing a substantial book of business, and collaborating with Specialty Account Executives to identify upsell opportunities and

Qualifications

• Three years of experience in sales with account ownership.
• Knowledge of Healthcare Industry and general economics of business.
• Excellent oral and written communication and presentation skills.
• Solid PC skill including Microsoft Software.

Responsibilities

• Manage accounts through ongoing reviews of service, logistics and supplies.
• Drive sales growth by targeting new opportunities and closing leakage.
• Maintain relationships and manage ~$10M book of business.
• Coordinate with Specialty Account Executives to upsell testing.
• Partner with Customer Solutions Group to resolve service issues.
• Forecast monthly and quarterly sales and manage pipeline in SFDC.
• Complete trainings on schedule and ensure regulatory compliance.

Skills

Sales experience

Account ownership

Customer relationships

Presentation skills

Education

Bachelor's degree

Job description

Quest Diagnostics Incorporated seeks a Healthcare Provider Account Manager to drive territory growth and profitability across Harrisburg, Chambersburg, and Gettysburg. The role focuses on service resolution, account stewardship, and expanding testing solutions with physicians and health systems.

The field-based position requires building strong customer relationships, managing a substantial book of business, and collaborating with Specialty Account Executives to identify upsell opportunities and