Field Health Informatics Manager – West US (Remote)

GlaxoSmithKline; San Francisco (CA); Remote; USD 152,000 - 254,000; Full time

Job summary

GlaxoSmithKline seeks a Health Informatics Manager in Market Access for a field-based role covering CA, OR, WA, AZ, AK, HI, ID, NV. You will partner with health systems to align approved HIT resources with clinical workflows and technology environments, including EHRs, population health tools, and digital solutions.

The role translates data insights into opportunities to improve patient identification, care coordination, and operational efficiency, educating customers on HIT options while

Qualifications

• Bachelor's degree; 3+ years of healthcare or pharmaceutical industry experience.
• 2+ years of health informatics or EHR-related roles (clinical informatics, EHR analyst, or EHR super user) in hospital, physician practice, or patient-care settings.
• Experience with inpatient or ambulatory clinical workflows, care coordination, and health IT, including front-end use of major EHR platforms (Athenahealth, Epic, Oracle Cerner, Meditech, OncoEMR, iKnowMed).
• Customer-facing experience assessing needs and collaborating across teams with hands-on knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and governance.

Responsibilities

• Partner with health-system stakeholders and cross-functional GSK teams to align HIT resources with customer needs, workflows, and technology environments.
• Assess customer workflows, EHR readiness, data insights, and operational barriers to identify opportunities that may improve patient identification, care delivery, coordination, and efficiency.
• Educate customers on approved EHR-enabled, digital, patient identification, and measurement resources and support their evaluation for potential use.
• Contribute HIT expertise to account planning and customer engagement, sharing insights, risks, opportunities, and health IT trends with internal partners.
• Serve as a HIT subject matter resource across Market Access and other GSK units, coordinating customer support and providing field input on scalable tools and resources.
• Ensure customer ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions within GSK policies and legal requirements.

Skills

Customer-facing

Clinical workflows

Stakeholder collaboration

Healthcare IT

Education

Bachelor's degree

Advanced degree in health informatics

Epic certification

Tools

Athenahealth

Epic

Oracle Cerner

Meditech

OncoEMR

iKnowMed

Job description

GlaxoSmithKline seeks a Health Informatics Manager in Market Access for a field-based role covering CA, OR, WA, AZ, AK, HI, ID, NV. You will partner with health systems to align approved HIT resources with clinical workflows and technology environments, including EHRs, population health tools, and digital solutions.

The role translates data insights into opportunities to improve patient identification, care coordination, and operational efficiency, educating customers on HIT options while