Field Health Informatics Manager

GSK; Helena (MT); On-site; USD 152,000 - 254,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid holidays

Vacation

Paid caregiver/ parental leave

Medical leave

Job summary

GSK, a leading global biopharma company, is seeking a Health Informatics Manager to cover multiple states and lead HIT-enabled initiatives within Market Access. You will align HIT capabilities with customer workflows and guide EHR-related projects across healthcare settings.

The role emphasizes educating customers on approved tools, coordinating with cross-functional teams, and ensuring governance and compliance in implementation decisions.

Qualifications

• Bachelor’s degree.
• Minimum 3 years of healthcare or pharmaceutical industry experience.
• Minimum 2 years of experience in health informatics or EHR-related roles (such as clinical informatics, EHR analyst, or EHR super user) within a hospital, physician practice, or other patient-care environment.
• Experience with inpatient or ambulatory clinical workflows, care coordination, and health information technology, including front-end use of a major EHR platform such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed.
• Customer-facing experience assessing needs and collaborating across teams, with hands‑on knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health-system governance.

Responsibilities

• Partner with health-system stakeholders and cross-functional GSK teams to align approved HIT resources with customer needs, clinical workflows, and technology environments.
• Assess customer workflows, EHR readiness, data insights, and operational barriers to identify compliant opportunities that may improve patient identification, care delivery, coordination, and efficiency.
• Educate customers on approved EHR-enabled, digital, patient identification, and measurement resources and support their evaluation for potential use.
• Contribute HIT expertise to account planning and customer engagement, sharing relevant insights, risks, opportunities, and health IT trends with internal partners.
• Serve as a HIT subject matter resource across Market Access and other GSK business units, coordinating customer support and providing field input on scalable tools and resources.
• Ensure customer ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions while working within GSK policies and applicable Legal and Compliance requirements.

Skills

Customer-facing experience

EHR-related roles

Health informatics

Data insights

Cross-functional collaboration

Healthcare industry experience

Education

Bachelor’s degree

Tools

Athenahealth

Epic

Oracle Health/Cerner

Meditech

OncoEMR

iKnowMed

Job description

GSK, a leading global biopharma company, is seeking a Health Informatics Manager to cover multiple states and lead HIT-enabled initiatives within Market Access. You will align HIT capabilities with customer workflows and guide EHR-related projects across healthcare settings.

The role emphasizes educating customers on approved tools, coordinating with cross-functional teams, and ensuring governance and compliance in implementation decisions.