Onsite Hardware Field Technician Paid Cert Training

Gr8ttek; Wichita (KS); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Dell/Lenovo Paid Certification培训

Certification training

Job summary

Gr8ttek is seeking a regular Field Specialist to support its Infrastructure Delivery team in Wichita, KS. The role focuses on hardware break-fix and servicing client equipment, with duties including call handling, troubleshooting, and asset control.

We require 1–2 years of relevant experience, technical schooling, and a valid driver’s license. Candidates should be able to lift up to 50 lbs and will participate in Dell/Lenovo paid certification training.

Qualifications

• Typically requires technical school certification or equivalent and 1–2 years of relevant experience.
• Valid driver’s license.
• Ability to lift and/or move various computer equipment up to 50 lbs.

Responsibilities

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Skills

Clear communication

Customer service

Break-fix support

Troubleshooting

Administrative tasks

Asset & inventory control

Team collaboration

Education

Technical school certification

Tools

Basic repair toolkit

Laptop/PC hardware repair

Job description

Gr8ttek is seeking a regular Field Specialist to support its Infrastructure Delivery team in Wichita, KS. The role focuses on hardware break-fix and servicing client equipment, with duties including call handling, troubleshooting, and asset control.

We require 1–2 years of relevant experience, technical schooling, and a valid driver’s license. Candidates should be able to lift up to 50 lbs and will participate in Dell/Lenovo paid certification training.