Field General Manager, Last-Mile Logistics

Home Depot; San Diego (CA); On-site; USD 100,000 - 110,000; Full time

Job summary

Temco Logistics partners with Home Depot to deliver a next-day, direct-from-store experience. As Field General Manager, you will lead drivers, optimize routes, and uphold safety across multiple locations. You’ll coach teams, resolve escalations, and ensure top-tier customer service from first mile to last.

This hands-on role demands strong leadership and problem-solving prowess. You will drive performance metrics, coordinate with Home Depot stores, and implement continuous improvements to exceed

Qualifications

• Experience: 3-7 years in Operations, Logistics, or Transportation Management.
• Skills: Strong leadership, problem-solving, and communication skills. Ability to manage multiple locations and teams effectively.
• Education: Bachelor’s degree in Business Administration or related field preferred. Equivalent experience will be considered.
• Tech-Savvy: Proficiency in Microsoft Office (Word, Excel) and route management software.

Responsibilities

• Oversee daily operations: Conduct site visits to evaluate deliveries, ensuring quality service from start to finish.
• Address customer needs: Manage complaints, delivery inquiries, and escalations, working directly with Home Depot associates to resolve issues within the same day.
• Support your team: Monitor and motivate technicians to meet performance goals, providing feedback and creating action plans for continuous improvement.
• Ensure safety & compliance: Enforce dock safety standards, ensure uniform compliance, and uphold fleet maintenance protocols.
• Fleet & route management: Schedule and optimize technician routes, ensuring timely deliveries. Oversee vehicle inspections and coordinate preventative maintenance.
• Continuous improvement: Review performance metrics, document service failures, and work with the team to implement improvements.
• Collaborate cross-functionally: Coordinate with Home Depot stores to ensure smooth operations and align on customer needs.

Skills

Leadership

Problem-solving

Communication

Route management

MS Office

Education

Bachelor's degree

Tools

Route management software

Excel

Word

Job description

Temco Logistics partners with Home Depot to deliver a next-day, direct-from-store experience. As Field General Manager, you will lead drivers, optimize routes, and uphold safety across multiple locations. You’ll coach teams, resolve escalations, and ensure top-tier customer service from first mile to last.

This hands-on role demands strong leadership and problem-solving prowess. You will drive performance metrics, coordinate with Home Depot stores, and implement continuous improvements to exceed