Field Fiber Supervisor: Hands-On Team Leader

Crone Communications Llc; Surprise (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

Crone Communications in Arizona is seeking a hands-on Fiber Field Supervisor to lead our field crews and keep projects moving. You will monitor schedules, troubleshoot installations, and drive timely completion of work through 7:00 PM, while upholding safety and quality standards.

The ideal candidate has fiber optic experience, strong problem-solving abilities, and prior supervisory or lead experience. You’ll work in the field with technicians, communicate with management, and take ownership of

Qualifications

• Fiber optic experience required.
• Previous supervisory or lead experience preferred.
• Comfortable working in the field and assisting technicians hands-on.

Responsibilities

• Monitor technician schedules and ensure crews are on time and where they need to be.
• Answer calls and provide support to technicians throughout the day.
• Help technicians troubleshoot difficult installations and field issues.
• Troubleshoot fiber optic systems and connectivity issues.
• Perform fiber optic repairs when needed.
• Complete go-backs, callbacks, and service corrections.
• Handle complicated or escalated customer situations professionally.
• Lead by example and maintain high standards for quality, safety, and customer service.

Skills

Fiber optics

Troubleshooting

Leadership

Communication

Job description

Crone Communications in Arizona is seeking a hands-on Fiber Field Supervisor to lead our field crews and keep projects moving. You will monitor schedules, troubleshoot installations, and drive timely completion of work through 7:00 PM, while upholding safety and quality standards.

The ideal candidate has fiber optic experience, strong problem-solving abilities, and prior supervisory or lead experience. You’ll work in the field with technicians, communicate with management, and take ownership of