Service Supervisor

Housley Communications, Inc.; Bryan (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Housley Communications, Inc. is seeking a Service Supervisor in Bryan, TX to oversee daily fiber installation operations and ensure projects meet safety, quality, and scheduling targets.

The ideal candidate has strong leadership, hands-on fiber installation experience, and a customer-focused approach. You will coordinate crews, manage documentation, and drive efficiency across projects.

Qualifications

• High school diploma or equivalent; technical degree or certifications preferred.
• 3+ years in fiber installation or telecommunications field work.
• 1–2 years of supervisory or team lead experience.
• Valid driver's license with a clean driving record.
• Must be able to read blueprints, maps, and construction drawings.
• Willingness to travel and work in various weather conditions.

Responsibilities

• Supervise and coordinate fiber installation crews.
• Plan and schedule installation projects to meet deadlines and customer expectations.
• Ensure compliance with safety regulations and company procedures.
• Conduct site inspections and quality control checks.
• Collaborate with project managers, engineers, and customers to resolve issues.
• Maintain accurate job documentation, including work orders, reports, and inventories.
• Identify process improvement opportunities to increase efficiency and reduce costs.

Skills

Leadership

Fiber optic installation

Splicing and testing

Communication

Organization

Reading blueprints/maps

Travel readiness

Education

High school diploma or equivalent

Technical degree or certifications in telecommunications

Job description

The Service Supervisor will oversee day-to-day operations of the fiber installation crews, ensuring projects are completed safely, on time, and to quality standards. The ideal candidate will have strong leadership skills, hands‑on experience in fiber installations, and a customer‑focused approach.

Key Responsibilities

• Supervise and coordinate fiber installation crews

• Plan and schedule installation projects to meet deadlines and customer expectations

• Ensure compliance with safety regulations and company procedures

• Conduct site inspections and quality control checks

• Collaborate with project managers, engineers, and customers to resolve issues

• Maintain accurate job documentation, including work orders, reports, and inventories

• Identify process improvement opportunities to increase efficiency and reduce costs

Qualifications

• High school diploma or equivalent required; technical degree or certifications in telecommunications preferred

• 3+ years of experience in fiber installation or telecommunications field work

• 1–2 years of supervisory or team lead experience

• Strong knowledge of fiber optic installation, splicing, and testing procedures

• Valid driver's license with a clean driving record

• Strong organizational and communication skills

• Ability to read blueprints, maps, and construction drawings

• Willingness to travel and work in various weather conditions