Field Fiber Drop Installer II

Bristol-Alliance-of-Companie; Honolulu (HI); On-site; USD 42,000 - 62,000; Full time

Job summary

Bristol Alliance of Companies in Hawaii is seeking a Drop Installer II to install, troubleshoot, and maintain buried and aerial fiber and copper drop cables that link the main network to customer locations.

The role combines technical know-how with customer service and physical stamina, requiring hands-on use of tools, safe work practices, and accurate documentation. A high school diploma and 6–18 months of related experience, plus a valid driver's license, are required.

Qualifications

• High school diploma or equivalent.
• 6 to 18 months of experience in the field or related area.
• Valid driver’s license.

Responsibilities

• Installations and repairs: Installing new and repairing existing aerial and buried fiber or copper drops according to industry and company standards.
• Customer Interaction: Communicating effectively with customers, identifying optimal drop bury paths, and explaining the installation process.
• Operating Equipment: Utilizing hand tools and test equipment for installation, troubleshooting, and maintenance.
• Testing and Troubleshooting: Operating test equipment to check signal strength and identify issues.
• Safety and Compliance: Adhering to safety regulations, company procedures, and industry standards.
• Documentation: Completing all necessary paperwork, including job reports and trouble tickets.
• Mentorship: Potentially training and mentoring Drop Installers I.
• Worksite Restoration: Ensuring the worksite is restored after project completion.

Skills

Physical strength

Manual dexterity

Customer service

Troubleshooting

Communication

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

Bristol Alliance of Companies in Hawaii is seeking a Drop Installer II to install, troubleshoot, and maintain buried and aerial fiber and copper drop cables that link the main network to customer locations.

The role combines technical know-how with customer service and physical stamina, requiring hands-on use of tools, safe work practices, and accurate documentation. A high school diploma and 6–18 months of related experience, plus a valid driver's license, are required.