Fiber Drop Installer II: Field Tech and Customer Service

Bristol Industries LLC in; Hilo (HI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health plan

Dental

Vision

Life insurance

Short-term disability

401(k) employer match

Job summary

Bristol Alliance of Companies in Hawaii seeks a Drop Installer II (Finance) to install, troubleshoot, and maintain buried and aerial fiber and copper drop cables linking the main network to customer locations. The role blends technical work with customer service and physical effort.

You will follow safety procedures, complete job reports, and may mentor a junior installer. A high school diploma, 6–18 months of field experience, and a valid driver's license are required; on-call work may be

Qualifications

• High school diploma or equivalent.
• 6 to 18 months of experience in the field or related area.
• Valid driver's license.

Responsibilities

• Installing new and repairing existing aerial and buried fiber or copper drops according to industry and company standards.
• Communicating effectively with customers, identifying optimal drop bury paths, and explaining the installation process.
• Utilizing hand tools, and test equipment for installation, troubleshooting, and maintenance.
• Operating test equipment to check signal strength and identify issues and performing troubleshooting and repairs on drop facilities.
• Adhering to safety regulations, company procedures, and industry standards.
• Completing all necessary paperwork, including job reports, trouble tickets, and inventory management records.
• Potentially training and mentoring Drop Installers I.
• Ensuring the worksite and utilities are restored after project completion.

Skills

Tech knowledge

Troubleshooting

Manual dexterity

Physical stamina

Customer service

Organizational skills

Safety awareness

Attention to detail

Education

High school diploma or equivalent

Job description

Bristol Alliance of Companies in Hawaii seeks a Drop Installer II (Finance) to install, troubleshoot, and maintain buried and aerial fiber and copper drop cables linking the main network to customer locations. The role blends technical work with customer service and physical effort.

You will follow safety procedures, complete job reports, and may mentor a junior installer. A high school diploma, 6–18 months of field experience, and a valid driver's license are required; on-call work may be