Field Equipment Technician — On-Site Diagnostics & 24/7 Support

Genuine Parts Company; Bessemer (AL); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Job summary

Genuine Parts Company seeks a Field Service Technician to perform on-site service, diagnostics and installations for hydraulics and related systems at customer locations. You will operate and troubleshoot equipment, communicate findings, and ensure compliance with safety and regulatory standards.

The role requires a technical degree and up to three years of related experience, with on-call duties and strong focus on customer satisfaction and problem solving.

Qualifications

• Typically requires a technical degree and 0–3 years of related experience or equivalent.
• Excellent reading of hydraulic schematics and safe operation of shop equipment.

Responsibilities

• Perform on-site service, repairs, and installations for clients on a 24/7 on-call basis.
• Install, diagnose, repair and support equipment at customer sites.
• Diagnose problems, document findings, and decide on repairs or part replacement.
• Provide technical analysis of product implementations and enhancements to meet customer specs.
• Keep customers informed about service status and suggest system upgrades or repairs.
• Operate under supervision, following detailed guidelines for moderate repairs.
• Ensure compliance with regulatory and safety standards at all times.
• Provide training and technical support to customers on equipment operation and maintenance.
• Communicate technical information effectively to both technical and non-technical stakeholders.
• Perform other duties as assigned.

Skills

Read hydraulic schematics

Operate shop equipment safely

Verbal and written communication

Customer interaction

Education

Technical degree

Job description

Genuine Parts Company seeks a Field Service Technician to perform on-site service, diagnostics and installations for hydraulics and related systems at customer locations. You will operate and troubleshoot equipment, communicate findings, and ensure compliance with safety and regulatory standards.

The role requires a technical degree and up to three years of related experience, with on-call duties and strong focus on customer satisfaction and problem solving.