Field Equipment Service Technician | Repair & Install

Henry Schein, Inc.; Lake Michigan Beach (MI); On-site; USD 52,000 - 70,000; Full time

Job summary

Henry Schein is seeking an Equipment Service Technician to perform on-site installation, repair, and maintenance of dental equipment at practitioner offices. You will work under a Lead Technician or Project Coordinator, learning troubleshooting techniques and product knowledge while focusing on customer satisfaction and retention.

You will maintain tools and inventory for service calls, complete detailed service reports, and participate in Henry Schein Dental Career Development and manufacturer

Qualifications

• Typically 2 or more years of field service experience with demonstrated proficiency, basic mechanical background and customer service background.
• Typically High School education, vocational training and/or on-the-job training.
• Basic computer skills.
• Working knowledge of hydraulics, mechanical and electrical systems.

Responsibilities

• Provide on-site installation, repair, maintenance, and testing of equipment.
• Review work orders with customers and document work performed, parts used, and future orders.
• Maintain van inventory and ensure tools are available for service calls.
• Attend required training and comply with OSHA regulations and PPE usage.

Skills

Field service experience

Customer service

Mechanical background

Education

High School diploma

Vocational training

Job description

Henry Schein is seeking an Equipment Service Technician to perform on-site installation, repair, and maintenance of dental equipment at practitioner offices. You will work under a Lead Technician or Project Coordinator, learning troubleshooting techniques and product knowledge while focusing on customer satisfaction and retention.

You will maintain tools and inventory for service calls, complete detailed service reports, and participate in Henry Schein Dental Career Development and manufacturer