Field Equipment Service Technician: Install & Repair

Henry Schein, Inc.; Florida; Hybrid; USD 45,000 - 65,000; Full time

Job summary

Henry Schein, Inc. seeks an Equipment Service Technician to provide repair and basic installation services in practitioner offices. You will work with Lead Technicians to diagnose issues, perform on-site tasks, and ensure customer satisfaction while following safety rules.

Travel within assigned territory is expected. The role emphasizes teamwork, timely reporting, and adherence to company policies and industry regulations, including OSHA requirements.

Qualifications

• 2+ years of field service experience with customer service background.
• Basic mechanical background.
• Strong troubleshooting and basic computer skills.

Responsibilities

• Provide repair services to customers in a courteous and professional manner.
• May provide basic installation services as needed.
• Maintain tools and equipment for installation and repair.
• Complete on-site installation, repair, maintenance and testing under supervision.
• Follow troubleshooting steps to diagnose errors and determine solutions.
• Prepare timely, detailed service reports and close work orders.
• Submit all job paperwork in a timely manner (FDA forms, expense reports, etc.).
• Adhere to Fleet Management Policy and participate in special projects.

Skills

Troubleshooting

Independent self-starter

Basic computer skills

Interpersonal / communication skills

Professionalism

Accuracy and detail-orientation

Education

High School diploma or equivalent

Associates degree or technical certification

Tools

Hydraulics

Mechanical systems

Electrical systems

Job description

Henry Schein, Inc. seeks an Equipment Service Technician to provide repair and basic installation services in practitioner offices. You will work with Lead Technicians to diagnose issues, perform on-site tasks, and ensure customer satisfaction while following safety rules.

Travel within assigned territory is expected. The role emphasizes teamwork, timely reporting, and adherence to company policies and industry regulations, including OSHA requirements.