Field Engineer: Fluid Systems & Customer Solutions

Swagelok Colorado | Casper | Albuquerque; Wheat Ridge (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Incentive Plan

Paid holidays (Christmas–New Year)

Generous PTO

Health Insurance from hire

HSA & FSA options

Dental & Vision

401k with 4% match

Tuition Reimbursement

Employer Paid Life Insurance & Short/0

Job summary

Swagelok Colorado | Casper | Albuquerque is seeking a Field Engineer who collaborates with customers, sales associates, and operations to provide technical support and develop solutions using Swagelok products and applications.

This customer-facing role requires metro travel with occasional in-state overnight and up to 20% out-of-state travel to support customers and education. Reports to the Director of Engineering Services and participates in ongoing training and quality processes.

Qualifications

• Completion of an engineering degree or equivalent technical degree program/industry experience.
• 2-5 Years of mechanical, process, chemical or industrial engineering experience; Oil & Gas, Aerospace, Semiconductor, Pharma, or other Industrial/Manufacturing Plant Experience.
• The ability to interpret and understand customer applications to develop P&ID and fluid schematics; CAD and ERP/MRP experience preferred.
• Excellent written and oral communication skills.
• Strong time management and organizational skills.
• Detail oriented and consistently complete appropriate tasks within process functions.

Responsibilities

• Collaborate with account managers to identify new and growing sales opportunities, earn customer specifications/contracts for future projects, and support the sale of assemblies and services.
• Configure and develop solutions for customers based on business needs using first principles, engineering experience and judgement, and Swagelok product knowledge.
• Perform field service evaluations of customer fluid systems to identify areas of improvement, drive efficiencies, and offer possible solutions via formal reports, ensuring a safety-first mindset throughout.
• Provide technical product and application support to Customer Service and Sales teams for escalated technical customer requests, as well as in-house Custom Solutions team.
• Prepare and deliver technical training presentations that explain products or services to internal and external stakeholders.
• Communicate effectively with the sales team and customers on status and expectations.
• Continually learn about clients’ businesses, their needs, value add, and cultures. Actively pursue training opportunities in order to gain additional knowledge.
• Ensure each opportunity quoted or assembled adheres to the organizational processes and policies and meets Quality standards.
• All other duties as assigned.

Education

Engineering degree or equivalent technical degree

Tools

CAD

ERP/MRP

Job description

Swagelok Colorado | Casper | Albuquerque is seeking a Field Engineer who collaborates with customers, sales associates, and operations to provide technical support and develop solutions using Swagelok products and applications.

This customer-facing role requires metro travel with occasional in-state overnight and up to 20% out-of-state travel to support customers and education. Reports to the Director of Engineering Services and participates in ongoing training and quality processes.