Field Engineer

Swagelok Colorado | Casper | Albuquerque; Wheat Ridge (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Incentive Plan

Paid holidays (Christmas–New Year)

Generous PTO

Health Insurance from hire

HSA & FSA options

Dental & Vision

401k with 4% match

Tuition Reimbursement

Employer Paid Life Insurance & Short/0

Job summary

Swagelok Colorado | Casper | Albuquerque is seeking a Field Engineer who collaborates with customers, sales associates, and operations to provide technical support and develop solutions using Swagelok products and applications.

This customer-facing role requires metro travel with occasional in-state overnight and up to 20% out-of-state travel to support customers and education. Reports to the Director of Engineering Services and participates in ongoing training and quality processes.

Qualifications

• Completion of an engineering degree or equivalent technical degree program/industry experience.
• 2-5 Years of mechanical, process, chemical or industrial engineering experience; Oil & Gas, Aerospace, Semiconductor, Pharma, or other Industrial/Manufacturing Plant Experience.
• The ability to interpret and understand customer applications to develop P&ID and fluid schematics; CAD and ERP/MRP experience preferred.
• Excellent written and oral communication skills.
• Strong time management and organizational skills.
• Detail oriented and consistently complete appropriate tasks within process functions.

Responsibilities

• Collaborate with account managers to identify new and growing sales opportunities, earn customer specifications/contracts for future projects, and support the sale of assemblies and services.
• Configure and develop solutions for customers based on business needs using first principles, engineering experience and judgement, and Swagelok product knowledge.
• Perform field service evaluations of customer fluid systems to identify areas of improvement, drive efficiencies, and offer possible solutions via formal reports, ensuring a safety-first mindset throughout.
• Provide technical product and application support to Customer Service and Sales teams for escalated technical customer requests, as well as in-house Custom Solutions team.
• Prepare and deliver technical training presentations that explain products or services to internal and external stakeholders.
• Communicate effectively with the sales team and customers on status and expectations.
• Continually learn about clients’ businesses, their needs, value add, and cultures. Actively pursue training opportunities in order to gain additional knowledge.
• Ensure each opportunity quoted or assembled adheres to the organizational processes and policies and meets Quality standards.
• All other duties as assigned.

Education

Engineering degree or equivalent technical degree

Tools

CAD

ERP/MRP

Job description

The Field Engineer’s primary responsibility is to work with customers, sales associates, operational employees, and management to provide technical support, create solutions to meet customer needs, and be the subject matter expert for Swagelok products, services, and applications. Please note that this role is customer facing and will require frequent in-metro travel to customer sites. In addition, there will be in-state overnight travel and out-of-state travel up to 20% to support out-of-metro customers and participate in continuing education. The Field Engineer reports to the Director of Engineering Services.

What you will do:

• Collaborate with account managers to identify new and growing sales opportunities, earn customer specifications/contracts for future projects, and support the sale of assemblies and services.
• Configure and develop solutions for customers based on business needs using first principles, engineering experience and judgement, and Swagelok product knowledge.
• Perform field service evaluations of customer fluid systems to identify areas of improvement, drive efficiencies, and offer possible solutions via formal reports, ensuring a safety-first mindset throughout.
• Provide technical product and application support to Customer Service and Sales teams for escalated technical customer requests, as well as in-house Custom Solutions team.
• Prepare and deliver technical training presentations that explain products or services to internal and external stakeholders.
• Communicate effectively with the sales team and customers on status and expectations.
• Continually learn about clients’ businesses, their needs, value add, and cultures. Actively pursue training opportunities in order to gain additional knowledge.
• Ensure each opportunity quoted or assembled adheres to the organizational processes and policies and meets Quality standards.
• All other duties as assigned.

What’s in it for you?

• Salary range $90,000-$120,000 DOE
• Incentive Plan
• Paid holidays including week off between Christmas and New Years
• Generous Personal Paid Time Off (PTO)
• Access to Health Insurance immediately upon hire
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Dental and Vision plans
• 401k option with up to 4% employer match component fully vested on hire
• Tuition Reimbursement ProgramEmployer Paid $100k Life Insurance, Short- and Long-Term Disability

Qualifications:

• Completion of an engineering degree or equivalent technical degree program/industry experience
• 2-5 Years of mechanical, process, chemical or industrial engineering experience; Oil & Gas, Aerospace, Semiconductor, Pharma, or other Industrial/Manufacturing Plant Experience
• The ability to interpret and understand customer applications to develop P&ID and fluid schematics; CAD and ERP/MRP experience preferred
• Excellent written and oral communication skills
• Strong time management and organizational skills
• Detail oriented and consistently complete appropriate tasks within process functions

Physical Requirements:

Must have the ability to lift, push, pull and carry 50lbs or more. Must be comfortable sitting, standing, walking, squatting, and bending throughout shift.

About Swagelok:

Swagelok Colorado | Casper | Albuquerque is an authorized sales and service center for Swagelok products and solutions throughout most of Colorado, Wyoming, and New Mexico. We have been in business since 1964, and our company has grown to 53 associates, all of whom are committed to providing excellent service and value that is synonymous with the Swagelok® brand. Through our sales and service centers, we are able to deliver highly reliable and advanced fluid system components and specialized services.

Our core values include Innovation, Customer Focus, Integrity, Quality, Continuous Improvement, and Respect.