Field Engineer 4

TekWissen LLC; Bend (OR); On-site; USD 34,000 - 48,000; Full time

Job summary

TekWissen LLC presents a Field Engineer 4 opportunity in Bend, OR. The role focuses on repairing laptops and desktops, replacing components, and servicing units across the metro area with reliable transportation essential for travel.

Candidates should have 1+ years of hands-on break-fix experience, basic Microsoft knowledge, and the ability to resolve simple issues. Some positions may require background clearance or criminal checks.

Qualifications

• 1+ years hands-on laptop/desktop break-fix.
• Hardware knowledge across laptops/desktops.
• Basic knowledge of Microsoft applications.
• Ability to resolve basic problems as directed.
• Background clearance may be required.
• Criminal background verification may be required.

Responsibilities

• Repair laptops and desktops in the metro area.
• Replace components such as hard drives, motherboards and keyboards.
• May perform whole unit swaps or peripheral repairs.
• Must have reliable transportation to service area.
• Close service tickets in real time in client system.

Skills

Laptop repair

Desktop repair

Hardware troubleshooting

Microsoft basics

Background checks

Job description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Position: Field Engineer 4

Location: Bend, OR, 97703

Duration: 5 Months

Job Type: Temporary Assignment

Work Type: Driving

Job Description:

Key Responsibilities:

• As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the client Call Management system using Company provide phone.

Key Qualifications:

• 1+ Years of hands-on experience with laptop and desktop break-fix.
• Computer-building background experience preferred.
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications.
• Ability to resolve basic / non-complex problems as directed.
• Client and/or governmental clearance may be required.
• Police or criminal background verification clearance may be required.

TekWissen Group is an equal opportunity employer supporting workforce diversity.