Field Engineer

TekWissen LLC; Tittabawassee Township (MI); On-site; USD 45,000 - 65,000; Part time

Job summary

TekWissen Group is seeking a Field Engineer in Freeland, MI for a 15-month temporary onsite assignment to service laptops and desktops in the metro area.

You will perform repairs such as replacing drives, motherboards and keyboards, and may swap units or repair peripherals. Reliable transportation is required to cover the metro area and close tickets in real time.

Qualifications

• 1+ years of hands-on laptop/desktop break-fix experience.
• Background in building computers preferred.
• General knowledge of laptop/desktop hardware and software including MS applications.
• Ability to resolve basic/non-complex problems as directed.
• Client and/or governmental clearance may be required.
• Police or criminal background verification clearance may be required.

Responsibilities

• Repair laptops and desktops in the metro area.
• Replace hard drives, motherboards and keyboards.
• Perform whole unit swaps or repair peripherals.
• Must have reliable transportation to service the metro area.
• Close service tickets in real time in the Client Call Management system using Company provided phone.

Skills

Break-fix

Laptop hardware

Desktop hardware

Microsoft apps

Troubleshooting

Security clearance

Job description

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Position

Field Engineer

Location

Freeland, MI, 48623

Duration

15 Months

Job Type

Temporary Assignment

Work Type

Onsite

Key Responsibilities

• As a client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system using Company provide phone.

Key Qualifications

• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed
• Client and/or governmental clearance may be required
• Police or criminal background verification clearance may be required.

TekWissen Group is an equal opportunity employer supporting workforce diversity.