Field Engineer 4

Netpace Inc.; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 62,000; Full time

Job summary

Netpace Inc. is seeking a Field Engineer in Wilkes-Barre, PA 18702 for a 5+ month assignment. You will repair laptops/desktops in the metro area, replacing components such as hard drives, motherboards, and keyboards, and may perform whole unit swaps and peripheral replacements. A reliable car is required to service the area.

Responsibilities include closing service tickets in the Client Call Management system and maintaining hardware/software knowledge to resolve basic issues promptly.

Qualifications

• 1+ years of hands-on repair experience for laptops/desktops.
• Must have own reliable car and driving to metro area.
• Basic knowledge of Microsoft Windows and PC hardware/software.

Responsibilities

• Repair laptops and desktops in the metro area.
• Replace hard drives, motherboards and keyboards as needed.
• Perform whole unit swaps and repair/replace peripherals.

Skills

Laptop/desktop repair

Driver's license & reliable car

Microsoft Windows basics

Tools

Hardware diagnostics

Repair tools

Job description

Title: Field Engineer

Location: Wilkes-Barre, PA 18702

Duration: 5+ months with possible extensions

Driving or non-driving? : Driving

Role Responsibilities

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system using Company provide phone.

Key Qualifications

• Must have his/her OWN RELIABLE CAR and CAR INSURANCE***
• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed