Field Dock & Door Technician | Company Vehicle

Raymond Handling Concepts Corporation; Reno (NV); On-site; USD 33,000 - 71,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Flexible spending accounts

Disability insurance

Life insurance

Paid time off (PTO)

Holiday pay

Job summary

Raymond West is seeking a Dock and Door Technician to join our service team in the Reno area. Role focuses on repair and service of dock and door equipment, maintaining customer relationships, and representing the company in all interactions.

The position requires the ability to repair equipment, follow safety guidelines, and travel within assigned territories. Field travel with a company vehicle is expected; overtime may be required.

Qualifications

• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite and similar software.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of an organization.
• Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.
• Raymond Level 1 Certified or working towards that goal, if applicable.
• Must possess a valid driver’s license with no more than the allowable level of points on record, if applicable.
• Must have working knowledge of hydraulic systems.
• Must have mechanical abilities.

Responsibilities

• Repair all types of Dock and Door equipment that RW sells and services.
• Repair all types of equipment that Raymond West sells and services.
• Update training and skills on a continuing basis.
• Train other employees as needed.
• Maintain a profitable billing level.
• Follow all Service Department procedures.
• Communicate with assigned Service leadership.
• Complete all paperwork transactions in a timely, neat, accurate and orderly fashion.
• Communicate all options to customers before proceeding with work.
• Have the necessary tools to perform repair and scheduled service work.
• Complete jobs within quoted time limits when applicable.
• Maintain a clean and orderly vehicle.
• Maintain an accurate assigned parts inventory, if applicable.
• Represent the entire company at all times.
• Pass Raymond Certification and re-certification if applicable.

Skills

Excellent written and verbal comms

Microsoft Office Suite

Read and interpret safety rules/oper./

Teamwork / cross-department relations

Willingness to work off-hours

Safety awareness and alertness

Valid driver’s license

Hydraulic systems knowledge

Mechanical abilities

Willingness to learn and adapt

Education

High school diploma / GED

Job description

Raymond West is seeking a Dock and Door Technician to join our service team in the Reno area. Role focuses on repair and service of dock and door equipment, maintaining customer relationships, and representing the company in all interactions.

The position requires the ability to repair equipment, follow safety guidelines, and travel within assigned territories. Field travel with a company vehicle is expected; overtime may be required.