Field Dispatcher & Scale Operator

Vulcan Materials Company; Fresno (CA); On-site; USD 60,000 - 70,000; Full time

Job summary

Vulcan Materials Company in Fresno, CA is seeking a Scale Operator to weigh and document materials, manage cash transactions, and ensure accurate ticketing for billing. The role requires weighing equipment knowledge, customer service, and the ability to work in a fast-paced office and plant environment.

You will operate truck scales, maintain documents, and interact with drivers and customers to resolve issues and ensure accurate billing.

Qualifications

• High School Diploma or equivalent required.
• Preferred 2–4 years in a customer service role, preferably in an aggregate setting weighing materials.
• Effective oral and written communication and strong math skills.

Responsibilities

• Weigh and record incoming materials and issue tickets.
• Record weights accurately on tickets and receipts.
• Manage cash fund and process cash/credit transactions.
• Operate truck scales and generate correct customer tickets.
• Resolve weight discrepancies by reweighing or recalibrating scales.
• Maintain and calibrate weighing equipment per specs.
• Comply with laws and regulations governing material weighing.
• Greet customers professionally and maintain a neat office.
• Explain billing to customers and coordinate with sales/dispatch.
• Process cash sales and payments; answer phones and assist with office duties.
• Prepare scales for daily use and assist with troubleshooting.
• Direct customers to piles and load-out staff; perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Math skills

Attention to detail

Organizational skills

Work in fast-paced environment

Weighing equipment knowledge

Software proficiency

Education

High School Diploma

Job description

Vulcan Materials Company in Fresno, CA is seeking a Scale Operator to weigh and document materials, manage cash transactions, and ensure accurate ticketing for billing. The role requires weighing equipment knowledge, customer service, and the ability to work in a fast-paced office and plant environment.

You will operate truck scales, maintain documents, and interact with drivers and customers to resolve issues and ensure accurate billing.