Scale Operator: Weighing, Cash Handling & Customer Service

Vulcan Materials Company; Knightdale (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

Vulcan Materials Company in Knightdale, NC seeks a dependable scale operator to accurately weigh and document material shipments for billing while ensuring compliance with weight regulations. You will interact with customers, handle cash transactions where needed, and support plant operations.

The role requires knowledge of weighing equipment, strong math and communication skills, and the ability to work flexible hours based on demand. Safety and accuracy are essential.

Qualifications

• High School Diploma or equivalent required.
• Preferred 2-4 years in a customer service role, preferably weighing materials in an aggregate setting.
• Strong oral and written communication skills.
• Ability to work independently and as part of a team.
• Ability to use and interpret weighing equipment and related software.

Responsibilities

• Weighs and records incoming materials such as gasoline, diesel fuel, explosives, scrap sales, etc.
• Records weights accurately and legibly on weight tickets or other documentation
• Maintains cash fund accurately and reports discrepancies
• Operates the truck scales and generates correct tickets for customers
• Resolves discrepancies in weights by recalibrating scales or reweighing materials
• Maintains and calibrates weighing equipment according to manufacturer specifications
• Complies with all laws and regulations governing weighing of materials
• Greets customers professionally and maintains a neat, professional office area
• Communicates clearly with customers to ensure accurate billings
• Handles cash sales by collecting cash, checks or credit card transactions
• Assists with phones and office duties as needed
• Prepares scales for daily use; troubleshoots with Plant Admin Support Supervisors
• Directs customers to piles and informs load out personnel of needs
• Performs other duties as assigned

Skills

Customer Service

Drive for Results

Communication

Team Player

Product Knowledge

High Integrity

Education

High School Diploma or equivalent

Tools

Weighing Equipment

Computerized Equipment

Weight Ticket Systems

Job description

Vulcan Materials Company in Knightdale, NC seeks a dependable scale operator to accurately weigh and document material shipments for billing while ensuring compliance with weight regulations. You will interact with customers, handle cash transactions where needed, and support plant operations.

The role requires knowledge of weighing equipment, strong math and communication skills, and the ability to work flexible hours based on demand. Safety and accuracy are essential.