Field Deployment Engineer — On-Site Reliability Pro

Visia; New York (NY); Ibrido; USD 100.000 - 225.000; Tempo pieno

Vantaggi offerti da questo lavoro

100% employer-paid premiums for health

401(k) with company match

Meaningful equity with 10-year post-RT

Unlimited PTO

Descrizione del lavoro

Visia is hiring a field deployment engineer in New York, NY. This on-site/off-site hybrid role keeps critical hardware running across multiple sites in the US. Expect weekly travel with remote diagnostics and hands-on repairs when needed.

You will own deployments, calibrations, and hardware improvements, collaborating with engineers and the CTO to deliver reliable, high-value systems for industrial customers.

Competenze

• Experience with on-site hardware deployments is required.
• Ability to diagnose and repair hardware remotely or on-site.
• Travel willingness and ability to be on the road roughly half the time.

Mansioni

• Get Visia systems up and keep them running on site: mount and align cameras, calibrate and swap lasers, rewire equipment, swap edge compute, set up and audit PLCs, and bring offline systems back online.
• Be the first responder for field issues across the fleet, diagnose problems, and close them out.
• Translate customer feedback and onsite experiences into real outcomes to improve hardware and configurations.
• Collaborate with Platform team to build site-reliability tooling and dashboards.
• Improve the hardware stack end-to-end and develop hardware/R&D for net-new requirements.

Conoscenze

Field deployments

On-site troubleshooting

Hardware debugging

Firmware debugging

Strumenti

Claude Code

PLC systems

Edge compute

Descrizione del lavoro

Visia is hiring a field deployment engineer in New York, NY. This on-site/off-site hybrid role keeps critical hardware running across multiple sites in the US. Expect weekly travel with remote diagnostics and hands-on repairs when needed.

You will own deployments, calibrations, and hardware improvements, collaborating with engineers and the CTO to deliver reliable, high-value systems for industrial customers.