Field Deployment Engineer – Federal IT & Networking

Remote; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Agile Defense is seeking a Field Deployment Analyst to install, configure, test, troubleshoot and field hardware, software and network systems at federal customer sites. The role requires coordinating with NOCs, field technicians, and project managers to ensure smooth deployments and rapid remediation of issues.

You will travel across the United States, support large-scale rollouts, and contribute to post-installation verification logs and incident post-mortems.

Qualifications

• BA or BS degree and five years of experience, or a High School degree.
• Seven years of experience performing IT technical support for federal customers.
• Experience with Cisco layer 2/3 devices and Palo Alto firewalls.
• Support a rotating on-call schedule.
• Experience with Palo Alto firewall products.
• DHS or CBP experience.
• Operating System Experience: Windows and Linux.

Responsibilities

• Install, configure, test, troubleshoot and field hardware, software and network systems at customer sites.
• Coordinate with NOCs, network engineers, and field technicians to maintain peak readiness.
• Execute scheduled deployment windows and conduct site surveys.
• Document field activity with deployment reports, post-installation verification logs and incident post-mortems.
• Update project schedules, tracking matrices and asset management databases.
• Keep program leadership and customer stakeholders informed of progress, risks and bottlenecks.

Skills

Cisco devices

Palo Alto firewalls

On-call rotation

Palo Alto firewall products

DHS/CBP experience

Windows

Linux

Education

BA/BS degree or HS diploma with 5 years experience

Job description

Agile Defense is seeking a Field Deployment Analyst to install, configure, test, troubleshoot and field hardware, software and network systems at federal customer sites. The role requires coordinating with NOCs, field technicians, and project managers to ensure smooth deployments and rapid remediation of issues.

You will travel across the United States, support large-scale rollouts, and contribute to post-installation verification logs and incident post-mortems.