Hardware Deployment Lead — Remote with Onsite Visits

gatherai; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote or on-site in Pittsburgh

Job summary

GatherAI is seeking a Hardware Readiness Coordinator to oversee deployments from planning through handoff to field operations, coordinating parts, kits, schedules, shipping, and site prerequisites.

You will triage hardware issues, maintain BOMs and configuration records, and build repeatable processes with engineering, technicians, purchasing, and implementation teams. The role is US-based with hybrid work options and travel to deployments.

Qualifications

• Experience owning end-to-end hardware readiness for deployments, production launches, or new product builds, including schedules, parts, kits, and handoffs.
• Experience maintaining or establishing hardware records or processes, such as bills of materials, configuration control, inventory, or returns management.

Responsibilities

• Prepare deployment schedules, equipment kits, parts status, shipping plans, and site prerequisites.
• Lead hardware coordination at installations and go-lives, then transition support to field operations.
• Triage escalated hardware issues, route them to the appropriate specialists, and track them through resolution.
• Maintain bills of materials, revisions, and hardware configuration and serial traceability across programs.
• Plan development builds and test equipment, document readiness and returns processes, and flag supply risks early.

Skills

End-to-end hardware readiness

BOM management

Configuration control

Troubleshooting hardware

Stakeholder communication

Schedule planning

Job description

GatherAI is seeking a Hardware Readiness Coordinator to oversee deployments from planning through handoff to field operations, coordinating parts, kits, schedules, shipping, and site prerequisites.

You will triage hardware issues, maintain BOMs and configuration records, and build repeatable processes with engineering, technicians, purchasing, and implementation teams. The role is US-based with hybrid work options and travel to deployments.