Field Deployment Engineer: Battery Installations

Epoch Biodesign; Austin (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Epoch Biodesign is hiring a Deployment Operations Engineer to provide technical support for battery installations in Austin. This role requires a tech-savvy individual with at least 2 years of experience in technical support or electrical troubleshooting. Responsibilities include guiding field crews, analyzing technical issues, and ensuring safety and efficiency during operations. Strong problem-solving and communication skills are essential. The company offers a dynamic work environment focused on improving energy infrastructure.

Qualifications

• 2+ years in a technical support, electrical, or IT troubleshooting role.
• Strong foundation in electrical concepts; licensed electrician or hands-on field experience is a plus.
• Ability to multitask and remain calm under pressure.

Responsibilities

• Provide end-to-end guidance and troubleshooting for battery installations.
• Identify field issue trends and flag high impact issues.
• Create and maintain troubleshooting aid and hardware defect logs.

Skills

Technical support experience

Electrical concepts

Problem-solving

Communication skills

Education

4-year degree or equivalent electrical experience

Tools

Jira

Odoo

Grafana

Retool

Job description

Epoch Biodesign is hiring a Deployment Operations Engineer to provide technical support for battery installations in Austin. This role requires a tech-savvy individual with at least 2 years of experience in technical support or electrical troubleshooting. Responsibilities include guiding field crews, analyzing technical issues, and ensuring safety and efficiency during operations. Strong problem-solving and communication skills are essential. The company offers a dynamic work environment focused on improving energy infrastructure.