Field Customer Service Pro - Equipment & Rentals

uhaul

Killeen (TX)

On-site

USD 19,000 - 25,000

Full time

10 days ago
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Benefits offered by this job

Career stability
Advancement opportunities
Health insurance
Paid holidays
401(k) Savings Plan
Employee Stock Ownership Plan

Job summary

U-Haul in Killeen, TX is seeking a friendly Customer Service Representative to be the face of our team, assisting customers with U-Haul products and services, dispatching and returning equipment, and helping customers navigate rentals using our smartphone-based tools.

Join a supportive, fast-paced environment with on-the-job education, interviews paid, and bonus incentives. Eligible benefits include health insurance, paid holidays, and opportunity for advancement.

Qualifications

  • Valid driver’s license and ability to maintain a good driving record.
  • High school diploma or equivalent.

Responsibilities

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Other duties as assigned.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service
Communication

Education

High School Diploma or equivalent

Job description

U-Haul in Killeen, TX is seeking a friendly Customer Service Representative to be the face of our team, assisting customers with U-Haul products and services, dispatching and returning equipment, and helping customers navigate rentals using our smartphone-based tools.

Join a supportive, fast-paced environment with on-the-job education, interviews paid, and bonus incentives. Eligible benefits include health insurance, paid holidays, and opportunity for advancement.

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