Field Customer Service Pro - Equipment & Rentals

uhaul; Killeen (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan

Job summary

U-Haul in Killeen, TX is seeking a friendly Customer Service Representative to be the face of our team, assisting customers with U-Haul products and services, dispatching and returning equipment, and helping customers navigate rentals using our smartphone-based tools.

Join a supportive, fast-paced environment with on-the-job education, interviews paid, and bonus incentives. Eligible benefits include health insurance, paid holidays, and opportunity for advancement.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Job description

U-Haul in Killeen, TX is seeking a friendly Customer Service Representative to be the face of our team, assisting customers with U-Haul products and services, dispatching and returning equipment, and helping customers navigate rentals using our smartphone-based tools.

Join a supportive, fast-paced environment with on-the-job education, interviews paid, and bonus incentives. Eligible benefits include health insurance, paid holidays, and opportunity for advancement.