Customer Service & Equipment Specialist

U-Haul; Jasper (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative who will be the friendly face of the company, assisting customers with rentals, equipment inspection, and related services. You will use U-Haul technology to manage inventory and pair with a supportive team to ensure excellent service.

The role includes hands-on interviews with pay and bonus opportunities upon completion of certifications, plus ongoing education through U-Haul University.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Job description

U-Haul is seeking a Customer Service Representative who will be the friendly face of the company, assisting customers with rentals, equipment inspection, and related services. You will use U-Haul technology to manage inventory and pair with a supportive team to ensure excellent service.

The role includes hands-on interviews with pay and bonus opportunities upon completion of certifications, plus ongoing education through U-Haul University.