Customer Service Pro - Equipment & Rental Support

Uhaul; Carrollton (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Career stability

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan

Job summary

U-Haul is seeking a Customer Service Representative in Carrollton, TX. You will be the face of our service, assisting customers and using technology to manage rentals and equipment. The role involves inspecting equipment, moving trucks, and educating customers on products.

We offer on-the-job education, opportunities for advancement, and a supportive team environment with a focus on customer satisfaction.

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license with a good driving record.
• Ability to assist customers and use technology to dispatch equipment.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect equipment on the lot and educate customers on offerings.
• Prepare rental invoices and process equipment returns.

Skills

Customer service

Excellent communication

Problem solving

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Carrollton, TX. You will be the face of our service, assisting customers and using technology to manage rentals and equipment. The role involves inspecting equipment, moving trucks, and educating customers on products.

We offer on-the-job education, opportunities for advancement, and a supportive team environment with a focus on customer satisfaction.