Field Customer Service & Inventory Specialist — Travel

specialitytapes; Kenosha (WI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance raises

Vacation days

Volunteer days

Health insurance

Health Savings Account

Life insurance

Voluntary insurance

Employee Assistance Program

401(k) match

Continuing education

Build-out bonus

Job summary

AMTRACO is seeking a customer support professional to assist clients across Wisconsin, Illinois, Iowa, and Minnesota. You will maintain inventories, process orders, respond to inquiries, and represent our company on the road.

Position offers base pay with monthly commission and quarterly bonuses, with extensive travel. You will build lasting relationships while supporting field sales teams and ensuring excellent service standards.

Qualifications

• High school diploma required; associate’s degree preferred.
• Minimum two years of related experience and/or training.
• Strong organizational and communication skills.
• Proficiency in office equipment and software (word processing, spreadsheets, database applications).
• Ability to read, analyze, and interpret general business documents.
• Willingness and ability to travel extensively within the designated region.

Responsibilities

• Conduct scheduled physical inventories for existing customers and obtain purchase orders to maintain optimal stock levels.
• Organize, label, and cycle inventory in customer storage areas.
• Respond to questions about products, pricing, availability, and product use within your authority and knowledge.
• Process incoming orders for your territory, up-selling when possible, and notifying the territory representative of key activities.
• Work closely with outside sales representatives to understand customer needs and prepare samples as needed.
• Investigate and help resolve product claims and complaints, recommending corrective actions as appropriate.
• Prepare and submit regular activity, sales volume, and expense reports.

Skills

Organizational skills

Communication skills

Customer service mindset

Reading and interpreting business docs

Willingness to travel

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Database applications

Job description

AMTRACO is seeking a customer support professional to assist clients across Wisconsin, Illinois, Iowa, and Minnesota. You will maintain inventories, process orders, respond to inquiries, and represent our company on the road.

Position offers base pay with monthly commission and quarterly bonuses, with extensive travel. You will build lasting relationships while supporting field sales teams and ensuring excellent service standards.