Traveling Field Customer Service Rep – Growth & Bonuses

Amtraco, Inc.; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Continuing education programs

Job summary

Amtraco, Inc. is looking for a motivated customer support professional to service customers across Wisconsin, Illinois, Iowa, and Minnesota.

You will maintain inventories, process orders, resolve inquiries, and provide ongoing support while representing the company on the road. Position compensation includes base pay, monthly commission, and quarterly bonuses, with opportunities for performance-based increases and career development.

Qualifications

• High school diploma required; associate’s degree preferred.
• Minimum two years of related experience and/or training.
• Strong organizational and communication skills.
• Proficiency in word processing, spreadsheets, and database applications.
• Ability to read, analyze, and interpret general business documents.
• Willingness and ability to travel extensively within the designated region.

Responsibilities

• Conduct scheduled physical inventories for existing customers and obtain purchase orders to maintain optimal stock levels.
• Organize, label, and cycle inventory in customer storage areas.
• Respond to questions about products, pricing, availability, and product use within your authority and knowledge.
• Process incoming orders for your territory, up-selling when possible, and notifying the territory representative of key activities.
• Work closely with outside sales representatives to understand customer needs and prepare samples as needed.
• Investigate and help resolve product claims and complaints, recommending corrective actions as appropriate.
• Prepare and submit regular activity, sales volume, and expense reports.

Skills

Organizational skills

Communication skills

Office software

Reading/interpretation

Travel willingness

Education

High school diploma

Associate degree preferred

Job description

Amtraco, Inc. is looking for a motivated customer support professional to service customers across Wisconsin, Illinois, Iowa, and Minnesota.

You will maintain inventories, process orders, resolve inquiries, and provide ongoing support while representing the company on the road. Position compensation includes base pay, monthly commission, and quarterly bonuses, with opportunities for performance-based increases and career development.