Field Copier Technician: On‑Site Support & Repairs

EGP Atlanta; Atlanta, Northern (GA, KY); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Career development

In-house training

Career growth

Job summary

EGP Document Solutions is seeking a mechanically inclined Copier Service Technician to join our field service team in the Greater Atlanta Area. You will provide on-site technical support, maintenance, and repairs for MFPs, scanners, and office equipment to keep client operations running smoothly.

Responsibilities include on-site service, troubleshooting, installation, inventory management, and building strong customer relationships.

Qualifications

• Must possess a valid driver’s license, clean driving record and reliable transportation.
• Ability to manage service calls requiring more time than anticipated without rushing.
• Superb customer service skills and the ability to diagnose problems from non-technical descriptions.

Responsibilities

• Service printers/copiers with minimal assistance.
• Troubleshoot basic printing issues and identify printer vs. network problems.
• Install scanning and equipment in peer-to-peer environments.
• Maintain inventory per company specifications.
• Ensure your car, tool kit, and supplies are organized and ready.
• Build and maintain professional relationships with customers and colleagues.
• Provide sales support by advising on problems or potential leads.
• Maximize equipment uptime with timely repairs and preventive maintenance.
• Manage your time effectively and ensure a professional appearance.

Skills

Mechanical aptitude

Tech-savvy

Customer service

Troubleshooting

Tools

Printers and copiers

Job description

EGP Document Solutions is seeking a mechanically inclined Copier Service Technician to join our field service team in the Greater Atlanta Area. You will provide on-site technical support, maintenance, and repairs for MFPs, scanners, and office equipment to keep client operations running smoothly.

Responsibilities include on-site service, troubleshooting, installation, inventory management, and building strong customer relationships.