Field Communications Technician - 24/7 Support & Upgrades

Mobile Communications America; Lafayette (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Holiday pay

Education incentives

Job summary

A telecommunications solutions provider in Lafayette, Indiana is looking for an experienced Communication Systems Technician to support voice systems. Responsibilities include installing, programming, and maintaining communication equipment, as well as providing 24/7 technical support. The ideal candidate should have at least two years of experience in mobile communications. This role offers competitive compensation and benefits, including medical, dental, 401(k), and education incentives.

Qualifications

• At least two (2) years of experience diagnosing, repairing, programming, and installing mobile communications equipment.
• Team-focused with a passion for meeting customer needs.
• Strong communication skills for end users and third parties.
• Resourceful; sometimes need assistance/guidance from others.
• Understanding of or willingness to learn two-way radio theory.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters.
• Proficiency with Microsoft Office.
• A valid driver’s license.
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.
• A two-year degree in Electronics, IT, or an applicable subject is preferred.
• P25 and/or MotoTRBO experience is preferred.
• CET certification, preferred.

Responsibilities

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online for public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, the Service Manager, and the customers.
• Demonstrating a willingness to learn and be mentored on new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request or deploying factory software/firmware updates.
• Serving in an on-call rotation and providing 24/7 technical support.

Job description

A telecommunications solutions provider in Lafayette, Indiana is looking for an experienced Communication Systems Technician to support voice systems. Responsibilities include installing, programming, and maintaining communication equipment, as well as providing 24/7 technical support. The ideal candidate should have at least two years of experience in mobile communications. This role offers competitive compensation and benefits, including medical, dental, 401(k), and education incentives.