Communication Systems Technician

Mobile Communications America; Lafayette (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Holiday pay

Education incentives

Job summary

A telecommunications solutions provider in Lafayette, Indiana is looking for an experienced Communication Systems Technician to support voice systems. Responsibilities include installing, programming, and maintaining communication equipment, as well as providing 24/7 technical support. The ideal candidate should have at least two years of experience in mobile communications. This role offers competitive compensation and benefits, including medical, dental, 401(k), and education incentives.

Qualifications

• At least two (2) years of experience diagnosing, repairing, programming, and installing mobile communications equipment.
• Team-focused with a passion for meeting customer needs.
• Strong communication skills for end users and third parties.
• Resourceful; sometimes need assistance/guidance from others.
• Understanding of or willingness to learn two-way radio theory.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters.
• Proficiency with Microsoft Office.
• A valid driver’s license.
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.
• A two-year degree in Electronics, IT, or an applicable subject is preferred.
• P25 and/or MotoTRBO experience is preferred.
• CET certification, preferred.

Responsibilities

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online for public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, the Service Manager, and the customers.
• Demonstrating a willingness to learn and be mentored on new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request or deploying factory software/firmware updates.
• Serving in an on-call rotation and providing 24/7 technical support.

Job description

Communication Systems Technician

Mobile Communications America invites experienced Communication Systems Technicians to support our Voice (MSS) division in the Lafayette, Indiana area.

We are a Military Friendly Employer with over 250 veterans on our team. We offer competitive compensation and benefits, including Medical, Dental, Vision, 401(k), PTO, Holiday Pay, Education Incentives, and more.

What You will Be Doing

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online for public safety, hospitals, utilities, manufacturing, and other mission‑critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, the Service Manager, and the customers.
• Demonstrating a willingness to learn and be mentored on new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request or deploying factory software/firmware updates.
• Serving in an on‑call rotation and providing 24/7 technical support.

What you will bring to the team

• At least two (2) years of experience diagnosing, repairing, programming, and installing mobile communications equipment.
• Team‑focused with a passion for meeting customer needs.
• Strong communication skills for end users and third parties.
• Resourceful; sometimes need assistance/guidance from others.
• Understanding of or willingness to learn two‑way radio theory.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters.
• Proficiency with Microsoft Office.
• A valid driver’s license.
• Ability to pass a 7‑year background check, motor vehicle check, and drug screen.
• A two‑year degree in Electronics, IT, or an applicable subject is preferred.
• P25 and/or MotoTRBO experience is preferred.
• CET certification, preferred.

Environment and Physical Requirements

The physical environment requires working inside and outside in heat, cold, wet, humid, and dry conditions. Duties involve frequent standing, walking, sitting, using hands to handle tools or controls, reaching, climbing stairs, operating personal protective equipment, lifting equipment up to 50 pounds, operating a motor vehicle, and maintaining computer systems. On‑call for critical systems maintenance may be required. First‑shift hours Monday–Friday, with occasional second or third shift and weekends depending on project schedules.

Travel Requirements

Travel as necessary to support company and customer needs.

Direct Reports

No Direct Reports.

About Mobile Communications America

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions nationwide. We serve over 60,000 customers across public safety, commercial, manufacturing, education, healthcare, utilities, and government. MCA is the largest Motorola partner in the U.S. and maintains strategic partnerships with over 1,000 manufacturers.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an affirmative action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”

NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.