Field Collections Specialist — Negotiation & Compliance

America's CAR-MART, Inc.; Sedalia (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization and help maintain the financial health of our business while delivering excellent customer service.

Duties include conducting field visits to customers' locations, negotiating payment arrangements, documenting interactions, and ensuring compliance with legal requirements. This role offers a hourly pay of $15.25 plus monthly bonus potential.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Job description

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization and help maintain the financial health of our business while delivering excellent customer service.

Duties include conducting field visits to customers' locations, negotiating payment arrangements, documenting interactions, and ensuring compliance with legal requirements. This role offers a hourly pay of $15.25 plus monthly bonus potential.