Field Collections Specialist – Negotiate, Collect & Build Trust

America's CAR-MART, Inc.; Magnolia (AR); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a Field Collections Representative to drive collections efforts and support the company's financial health. This role requires travel to customer locations, effective negotiation, and strong communication.

You will visit customers, assess accounts, and work toward settlement agreements while maintaining exceptional customer service. The position offers hourly pay with eligibility for a monthly bonus up to $425, plus a benefits package including medical, dental,

Qualifications

• Background in debt collections or credit recovery.
• Proven ability to meet targets and deadlines.
• Excellent negotiation and interpersonal skills.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Skills

Background in collections

Strong communication skills

Job description

America's Car-Mart is seeking a Field Collections Representative to drive collections efforts and support the company's financial health. This role requires travel to customer locations, effective negotiation, and strong communication.

You will visit customers, assess accounts, and work toward settlement agreements while maintaining exceptional customer service. The position offers hourly pay with eligibility for a monthly bonus up to $425, plus a benefits package including medical, dental,