Field Collections Specialist – Bonus Eligible & Growth

America's CAR-MART, Inc.; Springfield (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance

401K with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to drive collections activity and protect the company's financial health while delivering excellent customer service.

The role involves field visits to customers, negotiating payment plans, and documenting interactions; a strong communicator with a results-oriented mindset will thrive. Eligible for monthly bonus up to $425.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Job description

America's Car-Mart is seeking a motivated Field Collections Representative to drive collections activity and protect the company's financial health while delivering excellent customer service.

The role involves field visits to customers, negotiating payment plans, and documenting interactions; a strong communicator with a results-oriented mindset will thrive. Eligible for monthly bonus up to $425.