Field Collections Specialist

America's CAR-MART, Inc.; Jackson (TN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart, Inc. is seeking a motivated Field Collections Representative to visit customers, negotiate payment arrangements, and protect the company's financial health while delivering courteous service.

This role emphasizes building rapport, documenting interactions, and complying with legal/regulatory requirements; candidates should have experience in collections and strong communication skills.

Qualifications

• Background in collections required.
• Strong communication skills essential.
• Commitment to achieving targets and outcomes.

Responsibilities

• Conduct field visits to customers' locations for collections purposes.
• Negotiate payment arrangements and settlement options with customers.
• Build rapport and address customer concerns with clear communication.
• Document all customer interactions and update collection records.
• Ensure compliance with legal and regulatory requirements related to collections.

Skills

Communication skills

Target achievement

Collections background

Job description

America's Car-Mart, Inc. is seeking a motivated Field Collections Representative to visit customers, negotiate payment arrangements, and protect the company's financial health while delivering courteous service.

This role emphasizes building rapport, documenting interactions, and complying with legal/regulatory requirements; candidates should have experience in collections and strong communication skills.