Field Collections Specialist — Bonus Eligible

America's CAR-MART, Inc.; Searcy (AR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to join our team. The role focuses on collecting payments while delivering excellent customer service across our customer base.

Compensation includes hourly pay with monthly bonus eligibility, potentially up to $425, plus standard benefits and career growth opportunities. This is an on-site position with a strong emphasis on compliance and results.

Qualifications

• Background in collections or related finance roles.
• Strong communication and interpersonal skills.
• Ability to document interactions and maintain records.

Responsibilities

• Conduct field visits to customers' locations for collections purposes.
• Negotiate payment arrangements and settlement options with customers.
• Utilize effective communication skills to build rapport and address customer concerns.
• Document all customer interactions and update collection records.
• Ensure compliance with legal and regulatory requirements related to collections.

Skills

Field collections

Excellent communication

Negotiation

Customer service

Job description

America's Car-Mart is seeking a motivated Field Collections Representative to join our team. The role focuses on collecting payments while delivering excellent customer service across our customer base.

Compensation includes hourly pay with monthly bonus eligibility, potentially up to $425, plus standard benefits and career growth opportunities. This is an on-site position with a strong emphasis on compliance and results.