Field Collections Specialist – Bonus Potential & Benefits

America's CAR-MART, Inc.; Conway (AR); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart, Inc. is seeking a motivated Field Collections Representative to join our team. You will perform field visits, negotiate payment arrangements, and maintain accurate records while ensuring legal compliance.

This role emphasizes strong communication, customer service, and a targets-driven approach to improve the financial health of the organization. On-site position with competitive hourly pay and review of bonus eligibility.

Qualifications

• Background in collections or accounts receivable preferred.
• Strong communication and interpersonal skills.
• Target-driven with a results-oriented mindset.

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections
• Build rapport and address customer concerns during interactions

Skills

Negotiation

Customer service

Communication

Documentation

Regulatory compliance

Job description

America's Car-Mart, Inc. is seeking a motivated Field Collections Representative to join our team. You will perform field visits, negotiate payment arrangements, and maintain accurate records while ensuring legal compliance.

This role emphasizes strong communication, customer service, and a targets-driven approach to improve the financial health of the organization. On-site position with competitive hourly pay and review of bonus eligibility.