Field Collections Specialist

Farmers Home Furniture; Dalton (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Reasonable accommodations for individuals with disabilities

Job summary

Farmers Home Furniture in Dalton, Georgia seeks a dedicated employee for payment collection duties, including contacting customers for overdue payments and processing payments.

This role requires a High School Diploma or GED and previous experience in collections. Candidates must have strong communication skills and the ability to manage customer accounts efficiently.

The company offers an opportunity to be a part of a supportive team committed to helping others and maintaining a respectful work environment.

Qualifications

• Must possess and maintain a valid State Driver’s License.
• Six months experience in payment collections or general office procedures.
• Ability to perform addition, subtraction, multiplication, and division.

Responsibilities

• Send text messages and mails to encourage payment of delinquent accounts.
• Confers with customers by text or telephone to determine reasons for overdue payments.
• Prepare paperwork prior to legal action against severely late-paying customers.

Skills

Communication skills

Data analysis

Customer service

Education

High School Diploma or GED

Tools

CRM software

Personal computer

Job description

Farmers Home Furniture in Dalton, Georgia seeks a dedicated employee for payment collection duties, including contacting customers for overdue payments and processing payments.

This role requires a High School Diploma or GED and previous experience in collections. Candidates must have strong communication skills and the ability to manage customer accounts efficiently.

The company offers an opportunity to be a part of a supportive team committed to helping others and maintaining a respectful work environment.