Field Collections & Credit Specialist

Farmers Home Furniture; Alexander City (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Farmers Home Furniture in Alexander City, Alabama is seeking a dedicated Collections Representative. In this role, you will be responsible for contacting customers regarding overdue payments and ensuring that all account documentation is accurate. You will need to have strong communication skills and the ability to work effectively with a variety of customers, maintaining a high level of service.

The ideal candidate must possess a High School Diploma or GED and have at least six months of experience in payment collections. Join our team and contribute to our commitment to service excellence!

Qualifications

• Six months experience in payment collections or related office procedures.
• Must maintain a valid State Driver’s License.
• Ability to handle moderate physical effort.

Responsibilities

• Send payment reminders to customers via text or mail.
• Confers with customers to determine reasons for overdue payments.
• Document all correspondence with customers concerning accounts.
• Receive payments and maintain cash drawer.

Skills

Payment collection experience

Customer service skills

Data analysis

Human interaction

Education

High School Diploma or GED

Tools

Computer systems

CRM software

Job description

Farmers Home Furniture in Alexander City, Alabama is seeking a dedicated Collections Representative. In this role, you will be responsible for contacting customers regarding overdue payments and ensuring that all account documentation is accurate. You will need to have strong communication skills and the ability to work effectively with a variety of customers, maintaining a high level of service.

The ideal candidate must possess a High School Diploma or GED and have at least six months of experience in payment collections. Join our team and contribute to our commitment to service excellence!