Field Clinical Sales Rep – MedTech Urology

Johnson & Johnson Co.; Santa Clara (CA); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Fleet program – company car or car-owe

Sales incentive compensation program/M

Job summary

Johnson & Johnson MedTech is seeking a field-based Clinical Representative for Monarch Urology to support procedures, educate customers, and drive product utilization in a defined US territory including Santa Clara, CA. You will work with physicians, nurses, and staff to deliver high-quality clinical support in hospital and ambulatory settings.

The role requires a bachelor’s degree with relevant medical device/sales experience, willingness to travel up to 90%, and strong customer service skills.

Qualifications

• Bachelor’s degree plus 3 years of relevant experience required; or an associate degree/medical certification plus 5 years of relevant experience.
• Clinical, medical device, sales, procedural support, OR healthcare-related experience required.
• Experience in urology, endourology, surgical robotics or another highly technical procedural specialty preferred.
• Ability to travel extensively, including up to 90% within the assigned territory.
• Strong customer service, organization, and collaboration skills are required.
• Ability to work in hospital and ambulatory surgery center environments.
• Ability to learn and communicate technical and clinical concepts to physicians and clinical staff.

Responsibilities

• Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments.
• Help create and maintain strong customer relationships through consistent clinical support, training, education, and responsive service.
• Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization.
• Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives.
• Identify and act on educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption.
• Partner with the Area Sales Leader and Regional Business Director to support business objectives, account plans, and referral development activities.
• Serve as a liaison between customers and internal teams for questions, issue escalation, peer-to-peer review needs, and timely reporting of complaints or technical concerns.
• Develop and maintain expert-level product knowledge and a strong understanding of kidney stone treatment workflows, customer needs, and procedural best practices.
• Deliver a high standard of professionalism, service, and compliance in all customer interactions.
• Lead and support sales activities at the account level ensuring products are purchased and in-stock to support procedures and growth of the account.

Skills

Clinical sales

Medical device experience

Urology knowledge

Travel up to 90%

Customer service

Training and education

Education

Bachelor’s degree

Associate degree or medical certification

Job description

Johnson & Johnson MedTech is seeking a field-based Clinical Representative for Monarch Urology to support procedures, educate customers, and drive product utilization in a defined US territory including Santa Clara, CA. You will work with physicians, nurses, and staff to deliver high-quality clinical support in hospital and ambulatory settings.

The role requires a bachelor’s degree with relevant medical device/sales experience, willingness to travel up to 90%, and strong customer service skills.