Robotics MedTech Field Clinical Rep — Urology

Johnson & Johnson Co.; Mountain View (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company car

Incentive plan

Job summary

Johnson & Johnson MedTech is recruiting for a Clinical Representative, Monarch Urology. Based in Santa Clara, CA, with preferred residency west of the bay, you will support procedures, educate clinicians, and drive adoption of Monarch Urology technology.

You will build strong customer relationships, deliver technical demonstrations, and collaborate with field sales to achieve territory growth while traveling extensively across the assigned region.

Qualifications

• Bachelor’s degree plus 3 years of relevant experience; OR associate degree plus 5 years of relevant experience.
• Clinical, medical device, sales, procedural support, operating room, or healthcare-related experience required.
• Experience in urology, endourology, surgical robotics, or related technical specialty preferred.
• Demonstrated ability to learn and communicate technical concepts to physicians and clinical staff.
• Strong customer service, organization, and collaboration skills.
• Ability to travel extensively, including overnight travel up to 90% of the time.

Responsibilities

• Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments.
• Help create and maintain strong customer relationships through consistent clinical support, training, education, and responsive service.
• Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization.
• Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives.
• Identify and act on educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption.
• Partner with the Area Sales Leader and Regional Business Director to support business objectives, account plans, and referral development activities.
• Serve as a liaison between customers and internal teams for questions, issue escalation, peer-to-peer review needs, and timely reporting of complaints or technical concerns.
• Develop and maintain expert-level product knowledge and a strong understanding of kidney stone treatment workflows, customer needs, and procedural best practices.
• Deliver a high standard of professionalism, service, and compliance in all customer interactions.
• Lead and support sales activities at the account level ensuring products are purchased and in-stock to support procedures and growth of the account.

Skills

Clinical sales

Technical communication

Customer service

Team collaboration

Training delivery

Account development

Education

Bachelor’s degree or higher

Associate degree +5 years experience

Tools

MedTech devices

Job description

Johnson & Johnson MedTech is recruiting for a Clinical Representative, Monarch Urology. Based in Santa Clara, CA, with preferred residency west of the bay, you will support procedures, educate clinicians, and drive adoption of Monarch Urology technology.

You will build strong customer relationships, deliver technical demonstrations, and collaborate with field sales to achieve territory growth while traveling extensively across the assigned region.