Field Clinical Rep, Monarch Urology MedTech

Johnson & Johnson; Siler City (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company car program

Benefits package

Job summary

Johnson & Johnson MedTech is seeking a field-based Clinical Representative, Monarch Urology, to cover the Capital Corridor Territory (SC, NC, VA, DC), ideally based in North Carolina. The role involves delivering procedural support and training to surgeons and staff, while building relationships and enabling adoption of innovative robotics solutions.

You will collaborate with sales leaders, manage customer education initiatives, and travel extensively to drive utilization and growth within the

Qualifications

• Bachelor’s degree with at least 3 years of relevant experience, or an associate degree/medical certification with 5+ years of relevant experience.
• Clinical, medical device technical and/or sales experience is required.
• Ability to travel extensively, up to 90% within the assigned territory.
• Experience in urology, endourology, surgical robotics or a similar highly technical procedural specialty is preferred.

Responsibilities

• Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments.
• Help create and maintain strong customer relationships through consistent clinical support, training, education, and responsive service.
• Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization.
• Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives.
• Identify and act on educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption.
• Partner with the Area Sales Leader and Regional Business Director to support business objectives, account plans, and referral development activities.
• Serve as a liaison between customers and internal teams for questions, issue escalation, peer‑to‑peer review needs, and timely reporting of complaints or technical concerns.
• Develop and maintain expert‑level product knowledge and a strong understanding of kidney stone treatment workflows, customer needs, and procedural best practices.
• Deliver a high standard of professionalism, service, and compliance in all customer interactions.
• Lead and support sales activities at the account level ensuring products are purchased and in-stock to support procedures and growth of the account.

Skills

Account Management

Collaboration

Compliance Management

Cultural Competence

Customer Centricity

Execution Focus

Healthcare Trends

Issue Escalation

Market Knowledge

Market Research

OKRs

Oracle CDM

Organizing

Problem Solving

Sales

Sales Training

Solutions Selling

Sustainable Procurement

Vendor Selection

Job description

Johnson & Johnson MedTech is seeking a field-based Clinical Representative, Monarch Urology, to cover the Capital Corridor Territory (SC, NC, VA, DC), ideally based in North Carolina. The role involves delivering procedural support and training to surgeons and staff, while building relationships and enabling adoption of innovative robotics solutions.

You will collaborate with sales leaders, manage customer education initiatives, and travel extensively to drive utilization and growth within the