Field Clinical Engineer (Electrophysiology)

Abbott Laboratories; Dallas (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Field Clinical Engineer, where you will support Electrophysiology procedures and enhance customer relationships. This role offers a dynamic environment with opportunities for career development and a chance to make a meaningful impact in healthcare. You will be part of a team that values diversity and innovation, providing you with the tools and support to thrive in your career. If you are passionate about technology and healthcare, this is the perfect opportunity for you to grow and contribute to life-changing advancements.

Benefits

Career development opportunities

Competitive salaries

Bonus potential

Excellent benefits package

Qualifications

• Degree in biomedical engineering, chemistry, biology, nursing, or related field.
• Experience in electrophysiology or cardiac rhythm management is ideal.

Responsibilities

• Support customers in Electrophysiology procedures using Abbott EP system.
• Communicate with customers to address technical inquiries and assess needs.

Skills

Problem-solving

Customer focus

Communication skills

Technical support

Education

University degree in a science-related field

Electrophysiology/cardiac rhythm management experience

Knowledge of cardiac anatomy and physiology

Tools

Databases

Computerized systems

Job description

Abbottis a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working atAbbott

AtAbbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Careerdevelopmentwith an international company where you can grow the career you dream of.
• Competitive salaries, bonus potential and excellent package of benefits.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

For our Abbott Electrophysiology Division EP we are currently looking for a new professional to join our clinical support team in Romania as a Field Clinical Engineer.

This will be a field-based role, requiring regular traveling across assigned territory (mainly Romania, with occasional support to Cyprus and Hungary).

Field Clinical Engineer provides accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.

What You'll do:

• Support customers in Electrophysiology procedures using Abbott EP system in the hospital EP labs.
• Communicatewithcustomersandclients(viaemail,phone,oronlinediscussionboards)toanswertheirenquiries,understandtheirtechnicalquestion,assesstheirneeds,andsuggestorpromotealternativeproductsorservices(forexampleIThardwareandsoftwareproducts,financialservices,healthservices).
• Applyestablishedproceduresordevelopnewsolutionstosolvetechnicalproblemsthroughcasemanagementandfollow-up on the status of outstanding cases.
• Usedatabasesorothercomputerizedsystemstomaintainup-to date customer records, to track the volume, content and outcomes of enquiries received, and to access information, checklists, scripts, guidelines, and other materials for respondingtothecustomer’senquiry.

Required qualifications & background:

• University degree in asciencerelated field (biomedical engineering, chemistry, biology, nursing, radiotechnology or similar).
• Ideallyelectrophysiology/cardiacrhythm management or equivalentclinicalexperience.
• Cardiac anatomyandphysiologyknowledge would be considered as a strong asset.
• Very good command ofEnglishandRomanian (both written andspoken).
• Strongproblem-solvingcapabilities and customer-focus.
• Willingness to travel75% of the time and ability to work autonomously.
• Strong communication skills, both written andverbal.
• Driving license B.

Follow your career aspirations toAbbottfor diverse opportunities with a company that can help you build your future and live your best life.Abbottis an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook atwww.facebook.com/Abbottand on Twitter @AbbottNews and @AbbottGlobal.