Field CCTV & Access Technician

Alarm Detection Systems; Chicago (IL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Company vehicle

Company cell phone

Tool allowance

Health, dental, vision, and life保险

401(k) with company match

Paid time off (PTO)

Paid holidays

Paid parental leave

Professional development opportunities

Company-sponsored events

Positive team environment

Job summary

Alarm Detection Systems, Inc. (ADS) provides security solutions including CCTV, access control, and video surveillance.

This hands-on field role requires troubleshooting and installation across customer sites, leveraging networking and security tech to deliver reliable systems. As a Camera and Access Technician, you will configure IP cameras, test VMS, read blueprints, and educate customers on operation and maintenance while adhering to safety and company standards.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of electronic troubleshooting experience required.
• Minimum of 2 years of computer networking experience required.
• Electronics and/or computer training highly preferred.
• Knowledge of computer networking, routing, switching, and LAN topologies.
• Experience configuring and troubleshooting IP-based cameras, access control systems, and related software.
• Ability to read blueprints, wiring diagrams, schematics, and technical documentation.

Responsibilities

• Install, maintain, troubleshoot, and repair CCTV surveillance, access control, intercom, and related electronic security systems.
• Configure, program, and test IP cameras, access control panels, video management software (VMS), and related system components.
• Diagnose equipment and system issues using manufacturer specifications, diagnostic equipment, and your technical expertise.
• Perform functional testing, inspections, and system commissioning to verify proper system operation.
• Troubleshoot networking and connectivity issues related to electronic security systems.
• Read and interpret blueprints, wiring diagrams, schematics, and technical specifications.
• Educate customers on the proper operation and basic maintenance of their security systems.
• Document service activities, repairs, programming changes, and customer interactions accurately.
• Coordinate with customers, dispatch, project managers, and other ADS departments to complete work efficiently and resolve service issues.
• Maintain company tools, equipment, vehicle, and inventory in a safe, organized, and professional manner.
• Follow company safety procedures, installation standards, and applicable industry codes and regulations.
• Participate in an on-call night rotation based on department staffing.

Skills

Electronic troubleshooting

Networking

IP cameras

Customer service

Education

High school diploma

Electronics training

Tools

VOM meters

Diagnostic tools

Job description

Alarm Detection Systems, Inc. (ADS) provides security solutions including CCTV, access control, and video surveillance.

This hands-on field role requires troubleshooting and installation across customer sites, leveraging networking and security tech to deliver reliable systems. As a Camera and Access Technician, you will configure IP cameras, test VMS, read blueprints, and educate customers on operation and maintenance while adhering to safety and company standards.