Camera and Access Technician

Adsalarm; Aurora (IL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Company Vehicle

Company Cell Phone

Tool Allowance

Health Insurance

Dental & Vision

Life Insurance

401(k) Match

Paid PTO

Paid Holidays

Parental Leave

Professional Development

Company Events

Team Environment

Job summary

Alarm Detection Systems, INC is seeking an experienced Camera and Access Technician to install, service, and maintain CCTV surveillance, access control, intercom, and related electronic security systems at customer locations. You will troubleshoot, program IP cameras, test VMS, and educate customers on operation.

This field-based role requires travel to various environments; you will work with a range of security technologies and participate in on-call rotations as needed.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years electronic troubleshooting experience.
• Minimum of 2 years computer networking experience.
• Electronics or computer training preferred.
• Understanding of fundamental electronics principles.
• Networking, routing, switching, and LAN topologies.
• Experience configuring IP cameras and access control software.
• Ability to read blueprints and wiring diagrams.
• Experience using volt/amp/ohm meters and diagnostic tools.

Responsibilities

• Install, maintain, troubleshoot, and repair CCTV surveillance, access control, intercom, and related systems.
• Configure, program, and test IP cameras, access control panels, VMS, and related components.
• Diagnose equipment and system issues using specs and diagnostic tools.
• Perform functional testing and system commissioning to verify operation.
• Troubleshoot networking and connectivity for security systems.
• Read blueprints, wiring diagrams, schematics, and technical specs.
• Educate customers on operation and basic maintenance of their security systems.
• Document service activities and changes accurately.
• Coordinate with customers, dispatch, project managers, and ADS departments.
• Maintain tools, vehicle, and inventory safely.
• Follow safety procedures and applicable codes.
• Participate in on-call night rotation.

Skills

Electronics troubleshooting

Networking basics

IP cameras

Access control

VMS software

Customer service

Field service

Education

High school diploma

Electronics training

Tools

Diagnostic tools

VOM multimeter

Troubleshooting tools

Job description

Where Technical Skills Build Lasting Careers.

For nearly 60 years, Alarm Detection Systems, Inc (ADS) has helped businesses and homeowners protect what matters most through industry-leading security, video surveillance, access control, fire alarm, and other life safety solutions.

We're looking for an experienced Camera and Access Technician who enjoys technology, troubleshooting, and hands-on field work. In this role, you'll install, service, program, and maintain CCTV surveillance, access control, intercom, and related electronic security systems at customer locations.

Why Join ADS?

At ADS, our culture is built on five core values:

• Customer First – We put our customers at the center of everything we do.
• Do What You Say and Whatever It Takes – We honor our commitments and follow through.
• Embrace Change & Pursue Growth – We continuously learn, improve, and adapt.
• Be a Team Player – We collaborate, support one another, and succeed together.
• Care About People – We genuinely care about our employees, customers, and communities.

As a Camera and Access Technician, you'll have the opportunity to work with a variety of electronic security technologies while continuing to strengthen your knowledge of networking, IP-based cameras, access control, video management software, and system troubleshooting. You'll work across different customer environments and technical challenges, giving you opportunities to continue developing your skills rather than doing the same work every day.

This is a field-based role that's ideal for someone who enjoys solving technical challenges, and seeing the results of their work firsthand.

Benefits & Perks

We offer a comprehensive benefits package designed to support your health, financial well-being, and career growth.

• Company Vehicle
• Company Cell Phone
• Tool Allowance
• Health, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Paid Parental Leave
• Continuous Professional Development Opportunities
• Company-Sponsored Events – Friends and Family Welcome!
• A Positive, Team-Oriented Work Environment

How You'll Make an Impact

As a Camera and Access Technician, you'll help ensure our customers' electronic security systems are installed correctly, operating reliably, and ready to protect their people and property.

In this role, you will:

• Install, maintain, troubleshoot, and repair CCTV surveillance, access control, intercom, and related electronic security systems.
• Configure, program, and test IP cameras, access control panels, video management software (VMS), and related system components.
• Diagnose equipment and system issues using manufacturer specifications, diagnostic equipment, and your technical expertise.
• Perform functional testing, inspections, and system commissioning to verify proper system operation.
• Troubleshoot networking and connectivity issues related to electronic security systems.
• Read and interpret blueprints, wiring diagrams, schematics, and technical specifications.
• Educate customers on the proper operation and basic maintenance of their security systems.
• Document service activities, repairs, programming changes, and customer interactions accurately.
• Coordinate with customers, dispatch, project managers, and other ADS departments to complete work efficiently and resolve service issues.
• Maintain company tools, equipment, vehicle, and inventory in a safe, organized, and professional manner.
• Follow company safety procedures, installation standards, and applicable industry codes and regulations.
• Participate in an on-call night rotation based on department staffing.

What Makes You a Great Fit

You're someone who:

• Enjoys troubleshooting electronics, networking, and technology.
• Likes figuring out why something isn't working—and how to fix it.
• Is comfortable working with IP-based cameras, access control systems, and related software.
• Can work independently and take ownership of service calls from diagnosis through resolution.
• Communicates effectively with customers and can explain technical information in an approachable way.
• Is organized and able to manage multiple service calls and changing priorities.
• Is self-driven, dependable, and proactive.
• Enjoys learning new technologies and expanding your technical skills.
• Values safety, teamwork, and exceptional customer service.

Background & Experience

• High school diploma or equivalent required.
• Minimum of
  2 years of electronic troubleshooting experience required.
• Minimum of 2 years of computer networking experience required.
• Electronics and/or computer training highly preferred.
• Understanding of fundamental electronics principles.
• Knowledge of computer networking, routing, switching, and LAN topologies.
• Experience configuring and troubleshooting IP-based cameras, access control systems, and related software.
• Ability to read blueprints, wiring diagrams, schematics, and technical documentation.
• Experience using digital and analog Volt/Amp/Ohm meters (VOMs) and other diagnostic tools.

Licenses & Requirements

• Valid driver's license and ability to maintain an insurable driving record.
• Must be able to obtain a Permanent Employee Registration Card (PERC) through the Illinois Department of Financial and Professional Regulation.
• Ability to participate in the department's on-call rotation.

What to Expect on the Job

This is an hands-on field position that requires travel to customer locations and the ability to work in a variety of environments throughout the year.

You should be comfortable with:

• Climbing ladders and operating boom/platform lifts.
• Working at heights of up to 50 feet on ladders or boom/platform lifts.
• Lifting and carrying 50–75 pounds.
• Pushing and pulling 50–75 pounds.
• Using hand tools, diagnostic equipment, and electronic equipment.
• Driving between customer locations throughout the workday.
• Working indoors and outdoors in varying and sometimes extreme temperatures.
• Working in environments ranging from offices to plants and manufacturing facilities.
• Following customer-specific safety requirements, which may include steel-toed boots, hair or beard nets, and specialized safety training.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Compensation

Pay Range: $25.00–$30.00 per hour. Starting pay is based on knowledge, skills, certifications, education, and overall qualifications.

Alarm Detection Systems, INC is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

#ADS25