Field Case Manager: Health & Community Advocate

CVS Health; Vienna (VA); On-site; USD 29,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement plan

Wellness program

Job summary

CVS Health is seeking a Field Case Management Analyst in Northern Virginia (Arlington and surrounding areas). You will conduct in-person assessments, build care plans, and coordinate with providers to deliver high-quality, patient-centered care across communities.

The role requires 2+ years in behavioral health or social services, residency in Northern Virginia, and willingness to travel up to 75%. A Bachelor’s degree is required, with preference for behavioral health or human services.

Qualifications

• 2+ years in behavioral health, social services, or related field.
• Must reside in Northern Virginia: Arlington/Annandale/Falls Church/Springfield.
• Must travel up to 75% with mileage reimbursement.
• Proficient with Microsoft Office (Outlook, Excel, Teams).

Responsibilities

• Build trusted relationships with members through in-person visits (≈75% travel).
• Conduct comprehensive assessments using clinical judgment.
• Develop and implement individualized care plans.
• Collaborate with providers, community resources, and interdisciplinary teams.
• Connect members to services and resources aligned with goals.
• Ensure care delivery meets regulatory requirements and CVS quality standards.
• Advocate for medical appropriateness and positive member outcomes.

Skills

Behavioral health experience

Travel readiness

MS Office proficiency

Transportation

Education

Bachelor’s degree

Master’s degree (non-licensed)

Tools

Microsoft Office

Outlook

Excel

Teams

Job description

CVS Health is seeking a Field Case Management Analyst in Northern Virginia (Arlington and surrounding areas). You will conduct in-person assessments, build care plans, and coordinate with providers to deliver high-quality, patient-centered care across communities.

The role requires 2+ years in behavioral health or social services, residency in Northern Virginia, and willingness to travel up to 75%. A Bachelor’s degree is required, with preference for behavioral health or human services.