Field Case Management Analyst — Community Health Advocate

CVS Health; Virginia; On-site; USD 29,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

CVS Health is seeking a Field Location Case Management Analyst in Northern Virginia to deliver person-centered assessments and care planning directly with members in their communities.

You’ll travel to member homes or clinics, coordinating with providers and social supports to promote independence and quality of life. A Bachelor’s or higher in behavioral health or human services is preferred; strong MS Office skills are required.

Qualifications

• 2+ years of experience in behavioral health, social services, or a related field aligned with program focus.
• Must reside in Northern Virginia in one of these locations: Arlington, Annandale, Falls Church or Springfield; travel up to 75%
• Mileage reimbursed per company policy.
• Proficient in Microsoft Office Suite (Outlook, Excel, Teams).

Responsibilities

• Build trusted relationships with members through in-person visits (≈75% travel).
• Conduct comprehensive assessments using clinical judgment and critical thinking.
• Develop and implement individualized care plans promoting health and quality of life.
• Collaborate with providers, community resources, and interdisciplinary teams for coordinated care.
• Connect members to services and resources aligned with their goals.
• Ensure care delivery meets regulatory requirements and Aetna quality standards.
• Advocate for medical appropriateness while supporting member engagement.

Skills

Behavioral health experience

Travel readiness

Microsoft Office Suite

Interdisciplinary collaboration

Education

Bachelor’s degree or non-licensed master’s

Degree in behavioral health or human services strongly preferred

Tools

Microsoft Office Suite

Outlook

Excel

Job description

CVS Health is seeking a Field Location Case Management Analyst in Northern Virginia to deliver person-centered assessments and care planning directly with members in their communities.

You’ll travel to member homes or clinics, coordinating with providers and social supports to promote independence and quality of life. A Bachelor’s or higher in behavioral health or human services is preferred; strong MS Office skills are required.