Field Case Manager & Care Coordinator

CVS Health Corporation; Danville (IL); À distance; USD 2 907 000 - 6 198 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement options

Wellness programs

Résumé du poste

CVS Health is seeking a Case Management Coordinator to support Aetna members across Cook and surrounding counties. You will help coordinate care plans, schedule appointments, and connect members with benefits and education to improve health outcomes.

This full‑time, remote-friendly role emphasizes collaboration with providers, care managers, and community partners. The ideal candidate has case management experience, strong analytical and communication skills, and the ability to work

Qualifications

• Bachelor's degree or non-licensed master level clinician in behavioral health or human services.
• 2 years of related experience preferred in behavioral health, social services or related field.
• Managed Care experience preferred.
• Ability to travel within a designated geographic area for in-person activities.

Responsabilités

• Evaluate member needs and eligibility to recommend care resolution.
• Identify high risk factors and refer to clinical teams as needed.
• Coordinate and monitor care plan activities and progression.
• Collaborate with care managers, supervisors and medical directors.
• Engage members to support decision-making and healthy outcomes.
• Document care management processes in line with guidelines.

Connaissances

Case management

Discharge planning

Analytical skills

Problem-solving

Communication

Organization

Independent work

Computer skills

Formation

Bachelor's degree or higher in behavioral health or human services

Outils

MS Word

Excel

Outlook

PowerPoint

Description du poste

CVS Health is seeking a Case Management Coordinator to support Aetna members across Cook and surrounding counties. You will help coordinate care plans, schedule appointments, and connect members with benefits and education to improve health outcomes.

This full‑time, remote-friendly role emphasizes collaboration with providers, care managers, and community partners. The ideal candidate has case management experience, strong analytical and communication skills, and the ability to work