Field Case Manager — Behavioral Health & Advocacy

Crossroads Health; United States; On-site; USD 28,000 - 32,000; Full time

Job summary

Crossroads Health in Northeast Ohio seeks a Case Manager to support clients in home or community settings, linking them to critical resources and advocating for their needs.

You will assess developmental, psychological, and psychiatric needs, coordinate referrals, monitor symptoms, and meet monthly productivity targets while upholding the organization's commitment to equity and high-quality care.

Qualifications

• High School Diploma with mandatory 3 years experience in a behavioral/mental health setting.
• Associates degree is highly desirable.
• Demonstrated passion to advocate for others.
• Demonstrated self-starter and independent worker.
• Must have an acceptable driving record and carry automobile insurance with adequate liability limits.

Responsibilities

• Provides therapeutic interventions in the home or community and linking clients to resources.
• Assesses clients’ development, psychological and psychiatric needs in order to make referrals.
• Advocates on behalf of clients.
• Monitors clinical symptoms.
• Functions as a gatekeeper for other resources.
• Performs crisis intervention, as needed.
• Meet monthly productivity metrics

Skills

Empathy

Communication

Time management

Education

High School Diploma

Associates degree preferred

QMHS/QBHS certification

Tools

Driving record check

Job description

Crossroads Health in Northeast Ohio seeks a Case Manager to support clients in home or community settings, linking them to critical resources and advocating for their needs.

You will assess developmental, psychological, and psychiatric needs, coordinate referrals, monitor symptoms, and meet monthly productivity targets while upholding the organization's commitment to equity and high-quality care.